How do I return an item?

If you are not completely satisfied with your purchase from the Colorectal Cancer Alliance Shop, you may return it for an exchange or refund within 30 days of purchase. When possible, please return your purchase in its original packaging.

To ensure proper handling of your return, please call our customer service center at (833) 736-9428 to obtain a Return Authorization number.
We cannot accept returns if a Return Authorization number is not obtained. Inflatable colons are made to order therefore non-returnable. If there is a problem with your Inflatable colon, please contact us.

Please send all returns/exchanges to the following address:

Colorectal Cancer Alliance Shop
30999 Industrial Road
Livonia, MI 48150
Attn: Returns Department, [RA#]

Return shipping is at your expense unless an error occurred with your order. It is suggested to use a traceable method of shipping when returning your item(s) as we are not liable for lost or damaged packages. Refunds are processed within 7 business days of receiving the return. The refund will be placed back to the original form of payment.